Shipping Policy

We currently only ship within Australia

Please message us if shipping is not available in your location and we will get a postage quote for you.

All prices are in Australian dollars.

We use Australia Post to ship all orders and will provide tracking details if tracking is purchased.

Australian Domestic Shipping Rates: 

Postage is determined by the size and weight of your items. Postage starts at $3.50 and is capped at $13.80. All orders over $80 are offered free postage

 

Delivery Times:

Please refer to Australia post website for delivery times from Victoria 3804, Australia to your location.

Lost or damaged items:

Please note we do not replace orders should they get lost in transit and Australia Post cannot track an item if tracking has not been purchased.

Almost all items are mailed in rigid mailer boxes to ensure you receive your items in excellent condition.

Returns and Refunds:

We do not except returns so please make sure to review your purchase carefully before making payment. Refunds are treated on a case by case basis. Please contact us at whichcraftdoyoudo@gmail.com if you have any issues with your order.

Order Processing:

Please allow up to 3 business days for your order to be processed after payment has been received. Large orders may require a longer processing time.

Orders are usually posted within 1-3 business days after receiving cleared payment with the exception of custom orders which may require 2-4 weeks depending on the order.

We are an online only business and all orders are shipped - no pickup options are available.